Shipping policy

What locations do you ship to?

We currently ship all over India.
Good news — we offer free shipping on every order across India. Delivery times may vary depending on the destination.

How long does an order take to arrive once shipped?

Orders are typically processed and dispatched within 1–3 business days.

Minimum delivery time: 2 business days

Maximum delivery time: 4–6 business days for domestic parcels

Depending on your location, your order may arrive earlier than expected.

Please note that during peak seasons, festivals, or sales, delivery may take slightly longer due to high courier volumes. Delays caused by courier partners, natural events, or other unforeseen circumstances are beyond our control.

Will I receive a tracking number for my package?

Yes. Once your order has been shipped, tracking details will be shared with you via SMS or email.
In rare cases, tracking updates may be delayed due to courier system updates or logistical issues.

What if my order is lost in transit?

All orders are shipped with insured delivery to minimize the risk of loss.

If your package is:

Lost in transit

Delayed beyond a reasonable period

Returned to us

Please contact us immediately. Once verified, we will either resend your order or issue a refund, as applicable, according to our Return & Refund Policy.

📧 Support Email: nirzafashion11@gmail.com
📞 Customer Support: +91 90160 43768

Are there any hidden charges or taxes?

All prices on our website are displayed in INR and inclusive of applicable GST.

There are no hidden charges for domestic orders within India.

Currently, we do not ship internationally. If international shipping is introduced in the future, customs duties and import taxes (if any) will be the responsibility of the customer.

Extended Delivery Delays

In rare cases, delivery may take longer than the estimated timeframe. If this happens, please contact us as soon as possible. We will do our best to assist you and resolve the issue where possible.